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Find quick answers to your questions below...
 
If you have any shopping questions or would prefer to
place your order over the phone please call Kimberly,
your Personal Shopper at and she will
be more than happy to assist you!

Days & Times:
Tuesday ~ Saturday 11-5:30 EST and  Sundays 12-4 EST.

EMAIL:
You can also contact us by Email:

Wee can't wait to hear from you!


Order Status
" Has my order shipped?
" How do I change quantities or cancel an item in my order?
" How do I track my order?
" My order never arrived.
" An item is missing from my shipment.
" My product is missing parts.
" When will my backorder arrive?
My Account
" How do I create an account?
" How do I edit my account information?
" How much is my shipping?
" I forgot my password.
" How do I return my product?
" I received the wrong product.
" What is your return policy?
" When will my order ship?
How to Shop
"
Shipping and Returns
" Return Policy
International Shipping
" Do you ship to my country?
" What are my payment choices?
" When will my order ship and what are my shipping charges?
" What is the return policy?
Guarantees
" Low Price Guarantee
" Privacy Policy
" Security
Pricing and Billing
" Do I have to pay sales tax?
" I have a question on my charges.
" I need a copy of my receipt/invoice.
" When will my credit appear on my account?
" When will my credit card be charged?
Buyer's Guide
" How do I buy/redeem a gift certificate?
" How do I find my product?
" How do I navigate the site?
" How do I use a coupon?
Additional Support
" How do I contact you?


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